Great. Once you’ve found the account that’s right for you, open an account online by clicking the the ‘Open an account’ button.

You need to be aged 18 or over and a resident in the United Kingdom to open a savings account with us.

You can also open a joint account with another person.

Apply online using the ‘Open an account’ button.

Existing customers can apply for extra accounts in just a few clicks when logged into our online savings portal.

As a responsible bank we need to be confident in knowing who our customers are. We check your address and identity using various electronic databases.

If we’re unable to verify you in this way, we’ll get in touch and may ask you for some documents to help us complete our checks. Read what verification documents we may ask for. You can send clear photos or photocopies of these to us by email at [email protected]. Please don’t send us originals. You’ll need to send these within 14 days of applying for your account, otherwise we’ll cancel the application.

If you apply online we’ll open your account and provide confirmation as soon as you submit your application. We will also tell you if we need any further information from you.

We’ll get in touch to confirm your new account details and any further information we require.

You can pay money into your account by sending an electronic payment (Faster Payment or CHAPS) to your Hampshire Trust Bank sort code and account number, which we will tell you once we have opened your account. If you open your account online we will provide your sort code and account number at the end of the application. However you apply, we will write to you to confirm your sort code and account number as soon as we have opened your account.

You’ll need to make at least one payment within the first 14 days of the date you applied for the account to keep it open.

You can also pay money into your account by cheque. We will usually bank your cheque on the working day that we receive it. You should make the cheque payable to yourself and send it to us at our freepost address:

Freepost RTXE-RYYB-AYZY
Hampshire Trust Bank (Savings)
PO Box 74003
London EC2P 2QR.

If you are opening an easy access or notice account you can send as many payments as often as you like.

If you are opening a fixed rate bond you can send as many payments as you like within 14 days of the date you applied for the account.

We will only accept payments into your account made from your Nominated Account.

You can make a payment into your account by cheque, we will usually bank your cheque on the working day that we receive it. You will start to earn interest on the second working day after it is deposited. (Full information is in our T&C’s).

Or you make a payment into your account by electronic payment and we will apply it to your account on the day we receive it. If we receive it after 1pm, we will apply it your account on the next working day. You will earn interest from the date it is applied.

A new security measure has been introduced by the big clearing banks, but at the moment it does not check accounts held outside the big banks, and that is why you are seeing the warning message.

It is nothing to worry about and you have done the right thing by checking with us.  To offer some comfort you can visit the Financial Services register where they can check we’re a bona fide bank.  You can also visit the Faster Payments sort code checker to confirm that the sort code we have given them is registered with Hampshire Trust Bank.

Yes, you can cancel any account with us within the first 14 days after the opening date. This is the date on your account opening confirmation letter. You can do this by calling us on 020 7862 6222 during business hours.

If you have already paid money into your account we will return this to you, along with any interest you have earned, when you tell us you would like to cancel it.

To open an additional account simply log in to our online savings portal. You’ll be able to see all our available accounts and apply in just a few clicks.

No if you don’t fund your account within 14 days it will automatically close.

If we receive your payment before 1pm on a working day you will start earning interest the same day. Should we receive your payment after 1pm on a working day or on a non-working day you will start earning interest the next working day.

If you send us a deposit by cheque you’ll start to earn interest on the second working day after we receive it.

Our sort code is 23 62 47.

Yes you can make payments into your account by cheque.

Please make the cheque payable to yourself.

When you apply we will ask you to give us a nominated account, which must be a current account you hold with a UK bank. If you are applying for a joint account your nominated account can be in both or either of your names.

We will check the nominated account details you give us and occasionally we may need you to provide evidence that you are the account holder, such as a copy of your bank statement showing the account number, sort code and your name.

All payments you make into your savings account must be made from your nominated account. If we receive an electronic payment from a different account we will return it to the paying account. If we receive a cheque from a different account we will return it to you uncashed.

We will make all withdrawals by electronic payment to your nominated account.

Most deposits are protected by the Financial Services Compensation Scheme. Read more information on our FSCS page.