You have 14 days from when you applied for the account to pay in at least £1 and initiate any Transfer In from your existing ISA provider.

Any accounts unfunded after this window will be closed, and any deposits received after the funding window may be returned.

ISA stands for Individual Savings Account. The main difference between an ISA and any other savings account is that it offers tax-free interest payments, so you could get more for your money. There is a limit to how much money you can put into an ISA in each tax year, which is called the ‘ISA allowance’.

Great. Once you’ve found the account that’s right for you, open an account online by clicking the the ‘Open an account’ button.

You need to be aged 18 or over and a resident in the United Kingdom to open a savings account with us.

You can also open a joint account with another person.

Apply online using the ‘Open an account’ button.

Existing customers can apply for extra accounts in just a few clicks when logged into our online savings portal.

You can login to our online portal here.

If you managed your account online before May 2024 and have not yet registered for our new online portal, you can read more and register here.

You can manage your account when logged in online and by telephone (Mon-Fri 9am-5pm and closed on bank holidays).

If you’ve always managed your account with us in a different way, for example by post, you can keep doing this.

No problem. Give us a call 020 7862 6222 (Monday-Friday 9am-5pm and closed on bank holidays).

Get in touch on 020 7862 6222 (Mon-Fri 9am-5pm, excluding bank holidays).

If you managed your account online before 1 May 2024, your User ID will be your email address, so you could try that first.