Our focus is on your requirements

Personal Savings

New customers can apply online here. We’ve upgraded our online savings portal – learn more and register here, and existing customers can login here. Get in touch if you need any help.

Business Savings

New customers can apply for an account online here. For queries or requesting your account balance, please contact us on the details below to get in touch.

Asset Finance

For new business or existing agreements use our broker portal or contact your business development manager. Alternatively, use the details below to get in touch.

Development Finance

Contact your regional manager, or alternatively use the details below to get in touch.

Specialist Car Finance

Contact the team by telephone. Alternatively, email our Sales Manager Scott Riley.

Specialist Mortgages

Intermediaries should contact their regional BDM or use the details below. Our office lines remain closed until 10am on the first Wednesday of each month for staff training.

Making a complaint

At HTB we are committed to providing the highest standard of customer service for our customers. Occasionally we may not live up to these standards and if this happens we want to hear from you.

In the first instance you should raise your complaint with the department you are dissatisfied with. If they are unable to resolve your complaint, our complaints procedure explains what you should do next.

Need additional support

If you require additional support in managing or servicing your product or communicating with us and would like to talk to us about ways in which we can help please email us at [email protected].

Alternatively, if you would like to speak to an operator please call the contact number associated with the type of product you currently hold with us or would like to open.

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