Hampshire Trust Bank (HTB)

We are committed to treating all our customers fairly and in a manner that is consistent with the principles and ethos of the Treating Customers Fairly (TCF) initiative.

Our aims:

  • To be open and honest in all our dealings with customers in such a way that they fully understand what we are offering
  • To deliver to customers what we have promised and what they are expecting
  • To only provide customers products and services that are suitable to their needs
  • To fix things if they go wrong
  • To not take advantage of customers
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