• About us
  • Careers
  • News
  • Contact us
  • FAQs
Hampshire Trust Bank (HTB)
  • Personal
    • Personal Savings
      • Explore our savings accounts
        • Easy Access & Notice
        • Fixed Rates
        • Cash ISAs
      • Log in

          Sign-up for our savings portal

          Register
    • HTB Leasing & Finance (previously Wesleyan Bank)
      • Wesleyan Bank Trust & Airdrie Savings Bank Trust
        • Personal savings
        • Personal loans
  • Business
    • Business Savings
      • Explore our accounts
        • Easy Access & Notice
        • Fixed Rates
      • Charity savings
        • Easy Access & Notice
        • Fixed Rates
    • Specialist Savings
      • Deposit accounts
        • Corporates
        • Credit Unions
        • Pensions (SIPP & SSAS)
    • Development Finance
      • Types of funding
        • Development Finance
        • Commercial Finance
        • Development Exit Finance
      • Helping developers
        • Case studies
        • Recent funding map
      • Learn more
        • British Business Bank Guarantee
        • Find your BDM
    • Block Discounting
    • HTB Leasing and Finance (formerly Wesleyan Bank)
      • Commercial Loans, Lease or HP
  • Intermediaries
    • Specialist Mortgages
      • Submitting Business
        • Demo
        • User Guides
        • PUMA for Intermediaries login
      • Products
        • Specialist Buy to Let and Semi-Commercial
      • Resources
        • Rate Cards and Key Documents
        • Case Studies
        • Find Your Sales Contact
    • Bridging Finance
      • Products
        • Residential and Commercial Bridging
      • Resources
        • Rate Cards and Key Documents
        • Case Studies
        • Find your Bridging Sales Contact
  • Login
Hampshire Trust Bank (HTB)
  • Log in
    • Personal
      • Personal Savings
        • Explore our savings accounts
          • Easy Access & Notice
            • Fixed Rates
              • Cash ISAs
              • Register
                • Log in to your account
              • Business
                • Business Savings
                  • Explore our accounts
                    • Easy Access and Notice
                      • Fixed Rates
                      • Charity savings
                        • Easy Access & Notice
                          • Fixed Rates
                          • Specialist Deposit Solutions
                            • Corporate Deposit Accounts
                              • Credit Unions
                                • SIPP and SSAS Pensions
                              • Development Finance
                                • Types of funding
                                  • Development Finance
                                    • Commercial Finance
                                      • Development Exit Finance
                                      • Helping developers
                                        • Case studies
                                          • Recent funding map
                                          • Learn more
                                            • British Business Bank Guarantee
                                              • Find Your BDM
                                            • Block Discounting
                                            • Intermediaries
                                              • Specialist Mortgages
                                                • Submitting Business
                                                  • Demo
                                                    • User Guides
                                                    • PUMA for Intermediaries login
                                                      • Products
                                                        • Specialist Buy to Let and Semi-Commercial
                                                          • Residential and Commercial Bridging
                                                          • Resources
                                                            • Rate Cards and Key Documents
                                                              • Case Studies
                                                                • Find Your BDM
                                                            • About Us
                                                              • All About Us
                                                                • Board of directors
                                                                • Careers
                                                                  • Careers
                                                                    • Why work at HTB?
                                                                      • Careers at HTB
                                                                        • Apprentices and Graduates
                                                                          • Case Studies
                                                                          • News
                                                                          • Contact Us
                                                                          • Login
                                                                          1. HTB
                                                                          2. /
                                                                          3. leasing and finance
                                                                          4. /
                                                                          5. Personal Accounts



                                                                          FAQs

                                                                          How to obtain your money if your savings account formerly held with Wesleyan Bank has been closed and your money has been paid to a trust

                                                                          You can contact either HTB Leasing & Finance (formerly Wesleyan Bank) or Hampshire Trust Bank on 020 7862 6222 Monday to Friday, 9am to 5pm or send an email [email protected].

                                                                           

                                                                          What information do you need to provide to Hampshire Trust Bank 

                                                                          Hampshire Trust Bank will check your identity to confirm that the money belongs to you. It will require proof of your identity or any other additional information.

                                                                          Please click here for more information on the types of documents that Hampshire Trust Bank will accept for these purposes.

                                                                          You will also need to provide your bank account details, which must be a current account held in your name provided by a UK bank. For security reasons, Hampshire Trust Bank need to verify that this is your account, so will require a bank account statement for this account which must be dated within the last three months. You can send a scanned copy, or a clear photo taken with your smartphone by email to [email protected].

                                                                           

                                                                          Hampshire Trust Bank will not be able to make a payment to you until you have provided this information

                                                                          HTB Leasing & Finance (formerly Wesleyan Bank) will share the personal information that Hampshire Trust Bank will require when you claim your money from the trust. Hampshire Trust Bank will process this information and all documents it may collect from you when you reclaim your money from the trust for purposes of managing your claim from the trust and meeting its record keeping and reporting obligations. You can find Hampshire Trust Bank’s Fair Processing Notice here, also sometimes known as a Privacy Notice.

                                                                          How to obtain your money if your savings account formerly held with Airdrie Savings Bank has been closed and your money has been paid to a trust

                                                                          The former Wesleyan Bank (now HTB Leasing & Finance) was appointed as the trustee of the trust that Airdrie Savings Bank established to hold the money that Airdrie Savings Bank was unable to return to customers when it closed their account/s during the wind down of Airdrie Savings Bank.

                                                                          The former Wesleyan Bank (now HTB Leasing & Finance) has wound down its savings business and as part of this process it stopped being the trustee of the trust established by Airdrie Savings Bank and appointed Hampshire Trust Bank  to replace it as the trustee.

                                                                          You now need to contact Hampshire Trust Bank, as the new trustee of the trust that was established by Airdrie Savings Bank, to claim your money from the trust. Please see below for how to obtain your money from Hampshire Trust Bank.

                                                                           

                                                                          How to obtain your money from the Hampshire Trust Bank

                                                                          You can contact either HTB Leasing & Finance (formerly Wesleyan Bank) or Hampshire Trust Bank on 020 7862 6222 Monday to Friday, 9am to 5pm or send an email [email protected].

                                                                           

                                                                          What information do you need to provide to Hampshire Trust Bank

                                                                          Hampshire Trust Bank will check your identity to confirm that the money belongs to you. It will require proof of your identity or any other additional information. Please click here for more information on the types of documents that Hampshire Trust Bank will accept for these purposes.

                                                                          You will also need to provide your bank account details which must be a current account held in your name provided by a UK bank. For security reasons, Hampshire Trust Bank plc need to verify that this is your account, so will require a bank account statement for this account which must be dated within the last three months. You can send a scanned copy, or a clear photo taken with your smartphone by email to [email protected].

                                                                           

                                                                          Hampshire Trust Bank will not be able to make a payment to you until you have provided this information.

                                                                          HTB Leasing & Finance (formerly Wesleyan Bank) will share the personal information that Hampshire Trust Bank will require when you claim your money from the trust. Hampshire Trust Bank  will process this information and all documents it may collect from you when you reclaim your money from the trust for purposes of managing your claim from the trust and meeting its record keeping and reporting obligations.

                                                                          You can find Hampshire Trust Bank’s Fair Processing Notice here, also sometimes known as a Privacy Notice.

                                                                          Quick links
                                                                          • News & Insights
                                                                          • Contact us
                                                                          • About us
                                                                          • Careers
                                                                          • Log in
                                                                          • Additional support
                                                                          • Wesleyan Bank Trust and Airdrie Savings Bank Trust
                                                                          Get in touch
                                                                          • FSCS Protected - Hampshire Trust Bank
                                                                          • Carbon Neutral Organisation - Hampshire Trust Bank
                                                                          ©2024 Hampshire Trust Bank Plc is a company registered in England and Wales, registration number 01311315 and with registered office at 80 Fenchurch Street, London, EC3M 4BY. It is authorised by the Prudential Regulation Authority and regulated by the Prudential Regulation Authority and the Financial Conduct Authority. FRN 204601. HTB Leasing & Finance Ltd (formerly Wesleyan Bank Limited) is a company registered in England and Wales, registration number 2839202 and with registered office at 80 Fenchurch Street, London, EC3M 4BY. It is authorised and regulated by the Financial Conduct Authority. FRN 165116. Hampshire Trust Bank, HTB and HTB Logo are registered trademarks of Hampshire Trust Bank Plc.
                                                                          • Additional support
                                                                          • Accessibility
                                                                          • Preventing fraud
                                                                          • Fair processing notice
                                                                          • Treating customers fairly
                                                                          • Complaints
                                                                          • Security
                                                                          • How we use cookies
                                                                          • Terms & Conditions
                                                                          • Transition from LIBOR to Bank of England Base Rate
                                                                          • Sitemap
                                                                          • Gender pay gap
                                                                          • Modern slavery policy
                                                                          • SME Finance Charter
                                                                          • Policies
                                                                          • Investor relations
                                                                          Hampshire Trust Bank (HTB)