- Treating Customers Fairly
- Accessibility
- Modern Slavery Policy
Treating Customers Fairly
We are committed to treating all our customers fairly and in a manner that is consistent with the principles and ethos of the Treating Customers Fairly (TCF) initiative.
- To be open and honest in all our dealings with customers in such a way that they fully understand what we are offering.
- To deliver to customers what we have promised and what they are expecting.
- To only provide customers products and services that are suitable to their needs.
- To fix things if they go wrong.
- To not take advantage of customers.
Platinum Jubilee Bank Holiday Opening Hours
Please note that on Wednesday, 1 June we will be closing early at 3pm as part of the Platinum Jubilee Bank Holiday Celebrations. Normal working hours of 9am – 5:30pm will resume on Monday, 6 June.
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