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                                                                          1. HTB
                                                                          2. /
                                                                          3. leasing and finance
                                                                          4. /
                                                                          5. Commercial Loans



                                                                          FAQs

                                                                          If you are finding it difficult to meet your repayments, please contact our Collections team who will be happy to discuss your circumstances and provide tailored support where we can:

                                                                          • Call: 0207 862 6262
                                                                          • Email: [email protected]

                                                                          If you’d like to discuss an existing business loan, you can contact our Customer Services team to:

                                                                          • Obtain a copy of your agreement
                                                                          • Discuss early settlement of your agreement
                                                                          • Discuss any aspect of your agreement
                                                                          • Change bank details.

                                                                          To get in touch:

                                                                          • Call: 0208 254 1900
                                                                          • Email: [email protected]

                                                                          To make a payment by debit card, please call us on the relevant commercial loan number above. Alternatively, you can make bank transfers to:

                                                                          • Sort code: 30-00-34
                                                                          • Account number: 99999400
                                                                          • Reference: Your agreement number or company name (both if possible)

                                                                          Please note, we are unable to accept payments by cheque.

                                                                          If you have a lease agreement and wish to discuss the options available to you at the end of the primary period, please contact our Asset Management team on:

                                                                          • Call: 07539 350202 or 0333 123 1990
                                                                          • Email: [email protected]

                                                                           

                                                                          If you are a Broker – enquiries relating to end of term

                                                                          For enquiries relating to end of term, please contact our Customer Support team in one of the following ways:

                                                                          • Call: 0333 123 1990
                                                                          • Email: [email protected]

                                                                          If you have any enquiries relating to your agreement, please contact the Customer Support team in one of the following ways:

                                                                          • Call: 0333 123 1990
                                                                          • Email: [email protected]
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                                                                          ©2024 Hampshire Trust Bank Plc is a company registered in England and Wales, registration number 01311315 and with registered office at 80 Fenchurch Street, London, EC3M 4BY. It is authorised by the Prudential Regulation Authority and regulated by the Prudential Regulation Authority and the Financial Conduct Authority. FRN 204601. HTB Leasing & Finance Ltd (formerly Wesleyan Bank Limited) is a company registered in England and Wales, registration number 2839202 and with registered office at 80 Fenchurch Street, London, EC3M 4BY. It is authorised and regulated by the Financial Conduct Authority. FRN 165116. Hampshire Trust Bank, HTB and HTB Logo are registered trademarks of Hampshire Trust Bank Plc.
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