“Easy to set up, less easy to add the cash”
Although the conversation was both polite and reassuring, the check to open this account has still not been presented to our bank.
24 March 2020
“Trusted Customer”
good response to telephone calls. clear advice and correspondence dealt with quickly.
will recommend to others
20 March 2020
“Trusted Customer”
Easy to open account for charity - quick and efficient service.
Rate competitive - would use again if need arose and rates compteitive
2 March 2020
“Efficient Online Application”
Easy to manage online application. Excellent communication. Will be happy to consider future accounts.
24 February 2020
“Trusted Customer”
Initially made contact by phone - all information required was promptly received. Very helpful and friendly staff
24 February 2020
“Excellent Customer Service”
Spoke to them a number of times when setting up the account, extremely helpful and efficient... made the whole process simple and easy.
17 February 2020
“Trusted Customer”
Easy to use
Telephone team helpful
17 February 2020
“Good product, efficient service”
Very easy to deal with, experience varies significant between providers. Wish the FSCS limit was higher and it was safe to invest more.
11 February 2020
“Trusted Customer”
Efficient process and easy to understand.
10 February 2020
“Trusted Customer”
The process to open the account was quick and easy to follow.
7 February 2020
“Trusted Customer”
Excellent service
6 February 2020
“Extremely efficient and great rates”
Extremely efficient. Called me back to ensure everything was in order. Very pleased with the service.
4 February 2020
“A friendly welcome and good communications.”
Good fast responses to questions and queries but the process of introducing signatories was confusing. It could have been made clear that interest would be lost if the payment into the account was not made on the same day as opening the account.
28 January 2020
“Trusted Customer”
Responsive and professional.
20 January 2020
“Good product, easy to apply but no online admin of account.”
Good product, easy to apply but no online admin of account.
2 January 2020
“Good offer and quick service.”
It proved to be very easy to open the account, the process was quick, the offer good and I will recommend them.
1 January 2020
“Excellent service”
Easy to open. The account was set up within 3 days with no issues whatsoever. Its all very secure and the communication is very good. When I rang to speak to someone they were very helpful and answered my query straight away.
18 December 2019
“Trusted Customer”
Fast and easy
10 December 2019
“Trusted Customer”
Straightforward and clear application form which I managed to complete correctly first time
5 December 2019
“Happy Customer”
Very quick and easy process.
I didn't have to fill out lots of forms.
Information laid out on the website was clear and relevant
5 December 2019
4/5
5/5