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We are committed to treating all our customers fairly and in a manner that is consistent with the principles and ethos of the Treating Customers Fairly (TCF) initiative.

Our Aims

  • To be open and honest in all our dealings with customers in such a way that they fully understand what we are offering.
  • To deliver to customers what we have promised and what they are expecting.
  • To only provide customers products and services that are suitable to their needs.
  • To fix things if they go wrong.
  • To not take advantage of customers.

Our Commitments

©2015 Hampshire Trust Bank Plc is authorised by the Prudential Regulation Authority and regulated by the Prudential Regulation Authority and the Financial Conduct Authority. Our FRN number is 204601. We are a company registered in England and Wales, registration number 01311315. Registered office: 55 Bishopsgate, London EC2N 3AS. Hampshire Trust Bank, HTB and Hampshire Trust Bank shutter icon are registered trademarks of Hampshire Trust Bank Plc.