Hampshire Trust Bank (HTB)

Notifying us of financial difficulties

If you are struggling to repay your account, if you have missed a payment, know you are going to miss a repayment, envisage missing future repayments for any reason or the handling of your account and monies is becoming stressful, please do not hesitate to contact one of our customer service agents or relationship managers who will look to support you through the challenging time you are facing.

Please contact us using the correct telephone contact below to speak to one of our agents who can support you with the Hampshire Trust Bank account:

  • Specialist Business Finance – 020 7862 6220
  • Specialist Mortgages – 020 7862 6220
  • Development Finance – 020 7862 6220
  • Savings – 020 7862 6220

Available services

Should you require any additional guidance or support with regards to Financial Difficulties, the following useful links are available on the internet to help and support you:

External Service Telephone Number Website
UK Government N/A https://www.gov.uk/government/publications/covid-19-and-renting-guidance-for-landlords-tenants-and-local-authorities
The Money Advice Service 0800 138 777 https://www.moneyadviceservice.org.uk/en
Citizens Advice 0800 144 8848 (England) / 0800 702 2020 (Wales) https://www.citizensadvice.org.uk/
The Samaritans 116 123 https://www.samaritans.org/
Shelter 0808 800 4444 https://england.shelter.org.uk/
National DebtLine 0808 808 4000 https://www.nationaldebtline.org/