Lending Manager, Specialist Mortgages

Role: Specialist Mortgages
Location: London
Posted: 18/02/2020 | Closing: 31/03/2020
Position: Full-time
Salary: Competitive

The primary purpose of this role is a product expert, the job holder will establish and maintain Broker relationships ensuring the introduction of quality new mortgage applications in line with business targets and manage and progress a portfolio of loan applications through to completion.

 

Key Result Areas or Accountabilities

  • Generate quality mortgage loan applications through our network of brokers in line with business targets.
  • Work closely with the Business Development Managers, following up on appointments and new business leads.
  • Take inbound calls on new loan scenarios, assisting the broker with loan structuring and product selection.
  • Develop and maintain close and regular contact with brokers and clients ensuring communication of requirements to and from all parties are both clear and unambiguous.
  • Discuss and follow up on all issued DIPs with the broker/client to ensure full understanding of requirements and product terms
  • Update the company database and systems, maximising the systems capability and using it both as a task prompt and as an audit trail.
  • Assist the broker with any questions the borrower may have with the terms/pricing/structure of the loan.
  • Follow up and track initial loan enquiries.
  • Achieve the monthly individual and company completion targets.
  • Ensure the broker and client receive a ‘best in class’ service every time
  • Work closely with underwriting to ensure HTB originates and maintains a quality loan portfolio.
  • Discuss and process loans with borrowers direct if required
  • Provide excellent customer service

 

To find out more about this role, please download the full job description here.

 

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