If we ask for information to confirm your identity you should send us one document from List One and one from List Two.
If you change address you will need to tell us in writing and provide one document from List Two showing the details of your new address.
If you change your nominated account you will need to tell us in writing and send us one document from List Three.
If your name changes you will need to tell us in writing and send us one document from List Four.
All documents should either be originals or certified copies with the exception of those in List One for which we recommend that you do not send original documents. We will return any original document to you once we have completed our checks, but you send originals at your own risk.