HTB increases broker support with new business development executives
We’ve introduced new business development executive (BDE) roles within our bridging team, aimed at providing brokers with an enhanced level of service.
Our BDEs will work closely with our field-based business development managers (BDMs), ensuring that brokers always have a consistent point of contact. Whether it’s managing new enquiries, helping with case onboarding, or progressing complex deals, we’ve got you covered.
In addition to managing issued terms, our BDEs will gather feedback from brokers and facilitate introductions between brokers and our relevant teams, for smoother communication and collaboration.
We’re excited to welcome Olivia Colmer-Lynch and Ross Sheppard to these new roles. Olivia has been with us for five years, most recently as a senior lending manager in the bridging division. Ross brings nearly three years of experience as a BDM in development finance and bridging.
Lorenzo Satchell, sales director of bridging at HTB, said:
“Olivia and Ross have been fantastic in building strong relationships with our brokers. They understand the details and intricacies of each case, which is exactly what brokers need – specialists who are right there to help move things forward. With these new roles, we’re adding another layer of support to ensure brokers have quicker access to expertise and decisions, particularly on more complex deals. Having the BDEs based in the office means faster responses and progress, allowing us to continue delivering the high level of service that brokers expect from us.”
Olivia Colmer-Lynch commented:
“I’ve always been passionate about building relationships that go beyond just service. This new role gives me the opportunity to be a direct point of contact – ready to step in, keep things moving, and make sure there are no delays or unanswered questions. I’m excited about the impact we can make, streamlining processes and helping brokers get the results their clients need.”
Ross Sheppard added:
“Brokers need more than just quick answers – they need someone who knows their cases, can step in when needed, and keep things on track. I’m looking forward to making that happen, being that extra layer of support that brokers can count on to help them get deals over the line quickly and smoothly. It’s all about making sure things run as smoothly as possible for brokers and their clients.”
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