Complaints

Listening to you

We are committed to providing the highest standard of customer service to all our customers across our group. Occasionally we may not live up to these standards and if this happens, we want to hear from you.

Please raise your complaint with the person or department you have been dealing with. Contact details can be found here.

If they are unable to resolve your complaint, this page explains what you should do next.

The Hampshire Trust Bank group consists of Hampshire Trust Bank Limited, Wesleyan Bank Limited, Syscap Limited and Syscap Leasing Limited.